Expectations

At Public Service Center, we have a high standard of expectation around how we all behave. This is a shared space, and we require that you meet these expectations.

Treat everyone around you with compassion. Consider your actions. Don't be unpleasant.

If somebody thinks you're being unpleasant, you probably are.

Consent is mandatory. Don't do anything to anyone without their consent: no kissing, touching, unwanted remarks or photography. No hands on random waists while you walk past. No means no.

Look after each other. We are here to help, but it's better if we're all looking out for each other. Offer a helping hand where possible. If something doesn't seem right, tell us.

Stay hydrated. Drinking water is good for you. Drink it, share it.

No phones on the dance floor. This is a digital detox zone, where connection is encouraged. Come to dance, not to scroll. If you need to use your phone that's fine, just not on the dance floor.

This space is built off respect. Respect for the artists, respect for the culture, respect for the space, respect for the equipment and respect for the people around you. Don't be an idiot.

If you feel that you or anybody around you is in danger, please come and speak to us. We're here to help.

Safety

Safety is paramount. On club nights, the area will often be in low light and full of people, so conduct yourself with care when you're within this space. Bring earplugs, stay hydrated and don't be afraid to take a break from the dance floor if your ears are hurting. If you have something you feel you need, please come and ask our friendly bar staff.

Entry & age (R20)

We are R20 on all club nights. Some weeknight events are more flexible; the age for each show is on its own page, so check before you head out.

Whatever age you are, you'll need valid photo ID. Under New Zealand law the only ones we can accept are a passport, a New Zealand driver licence, or a Kiwi Access Card.

No ID, no entry, no exceptions.

No entry after 3am. Right of entry is at management's discretion.

Host responsibility

We serve alcohol under the Sale and Supply of Alcohol Act 2012 and take host responsibility seriously. We won't serve anyone who is intoxicated, we don't serve minors, and we always have water and lower-alcohol options available. Staff may refuse or stop service to keep people safe.

Getting home safe

Please plan a safe way home before the night starts: arrange a ride, a taxi/rideshare, or public transport. Talk to staff if you need help.

What not to bring

No outside alcohol, illegal substances, or weapons. Bag checks may apply. Anything unsafe will be refused at the door.

Tickets & re-entry

Tickets for most events are sold online here, and any left are sold at the door on the night. Online sales close when doors open. Re-entry is at management's discretion and varies by event.

Photography & recording

In general, we encourage people not to film, so as to preserve the sanctity of the space. Some events may be photographed or filmed. Artists may also set their own recording rules from the stage. Please respect them. If you're interested in filming or photographing, please get in touch.

Accessibility

We want the room to be reachable for everyone. Access details are on our Visit page, and if you have specific access needs for a show, get in touch ahead of time and we'll do our best to accommodate.

In an emergency

Our only exit is our entryway. In an emergency, follow staff instructions and evacuate calmly. First aid is available; ask any staff member.

See also our Purchase Terms and Privacy Policy.